Business · 2
After nearly losing his pizza business to over-expansion in the 1960s, what operational shift did Tom Monaghan make to rebuild it into a national chain?
Answer
He focused the business almost entirely on pizza delivery instead of dine-in seating
After his rapid, undercapitalized expansion nearly ruined him, Monaghan rebuilt the business around fast pizza delivery rather than traditional sit-down service, a model that became Domino's signature approach.
💡 Did you know?
Domino's Pizza began when Tom Monaghan bought a single pizzeria with borrowed money, then lost it all trying to expand too fast before reinventing the delivery model.
Other options people guess
- He introduced an all-you-can-eat buffet format
- He added drive-thru lanes to every location
- He converted stores into company-owned only, ending franchising
Topics
- franchising
- pizza
- business-model
- 1960s
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